Contact & Pre‑Sale Questions

Have a question about MedicalGuide or need help with your purchase? Choose your inquiry type and our team will respond as soon as possible.

Dedicated theme support Reply within 1–2 business days

Why contact us?

Clarify any pre‑sale questions before you purchase on ThemeForest.
Request help with installation, demo import, or configuration.
Share feedback or feature suggestions for future updates.

Send us a message

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Support Channels

ThemeForest Support

Open a ticket through the ThemeForest support system for technical assistance.
Online Documentation

Step‑by‑step guides for installation, demo import, and customization.
Email

Prefer email? Reach out to our support email listed in the documentation.

Need urgent help?

If your production site is down or facing a critical issue, please:

Set the inquiry type to Urgent Request.
Include your website URL and WordPress version.
Describe the issue and any error messages in detail.